Truly I am not trying to pick on the Cell Phone industry, just a few little items, that they really need to address for us 50 somethings. Things that would add convenience and not irritate, those not truly techno challenged, yet love to recall real music on vinyl.
This post will ask more questions, than have answers.. Why, well I tried getting answers on the questions posed below, from the manufacturers of these products and the first tuffy was getting a live person to talk to. I punched 1 for English, 4 for technical support, 1 again for English, not bi-lingual, 5 for product help, then was put on hold for 30 minutes till a representative was available. A representative answered, I guess hit the wrong button and hung up on me.
Soooo.... I called back, went through the same rigamaroll, this time though, after only a 23 minute wait, there is a voice on the other end. Now remember I pressed 1 for English, not once but twice. A very sweet sounding young lady gets on and in a heavy Hindu, middle eastern accent, with which I can barely understand any of her English, she is saying, "Can I help you?" I think...
I start telling her my problem and she asks me to slow down and tells me my English isn't very good. I am thinking to myself, ain't that the pot calling the kettle Black. I am trying not to be rude, so I calmly ask where she is from to try and get some re pore with her, she says something like New Delhi, India. She then asks me nicely where I am calling from and I say Napoleon, Michigan, USA, she then says as a matter of fact, "That area isn't English speaking?" Now I realize at times I might have a thicker than some, country southern accent, but darnit, I am speaking English.
My tone starts to rise and she cuts me off at the pass and says I should really call back and request someone that speaks my language, she only knows English.
Before I can say another word, I am on hold, then back to press 1 for English.
Needless to say, I didn't have a clue now what to push and gave up and decided to blog for help..
Soooooo....
Who designed, Car Cell Phone charger cords? It really isn't radical Engineering. My Cell Phone starts to run low on battery, I want to plug it in, so it can recharge. I no sooner do that, then the phone rings. Go to answer, the darn cord only comes 3/4 of the way to me, I scrunch up to the edge of my seat, still trying to concentrate on driving while attempting, which is a keyword here, to answer the darn phone. The cell phone charger cord do hickey end in the phone pulls out, for some unknown reason I try to grab it with my phone hand. Which can be either right or left, for those of you wondering... I had cradled the phone on my shoulder, it slips off, hits the console and shuts, hanging up on the person calling.
It really wasn't all that important a call, just some darn telemarketer, I forgot to register my cell phone again on the no call national hotline number. But it is the principle of the matter...
Now I am not overly tall, 6"3", I would think, someone testing this product in the car, might notice when they try and bring it to their ear, it DOESN'T REACH.....
Hellooooo!!!!
God, knows I am not a rocket scientist or anything... Quit snickering... But even I would wonder, if testing and the cell phone charger cord didn't reach the drivers and or the front passengers seat in the full back position, with the seat belt on. (Remember if you don't click it, they ticket.) That this might be a problem, once again...
Hellooooo!!!!
Maybe someday, the cell phone keypads will be bigger and the cell phone car charger cords will be longer. Hopefully before they take my license away....
Quatro
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